Several projects at once, with its own collection mode for each order.
Professional Research Platform
Build questionnaires of any complexity, collect data and manage fieldwork. In the research market since 2009.
Fully Russian software
Included in the Unified Register of Russian Software and Databases. Register entry no. 32238 of 17.02.2026
Servers are located in Russia
Who works with us
From pilot measurements to nationwide waves
What the platform includes
Questionnaire design, fieldwork management, quality control, data export and dashboards — in one system.
Questionnaires with complex logic
Skips, display conditions, rotations and loops — through ready-made condition actions or a script.
One questionnaire for everything
CAWI, CAPI and CATI run on the same questionnaire. Collect part of the sample online or by phone and part on tablets.
Offline surveys
Tablets and smartphones, audio recording, coordinates and addresses — the full feature set, without limits.
Multilingual questionnaires
One questionnaire, several languages. The respondent answers in their own; the data lands in a single dataset.
Online panels
One project across any number of panels at once. Integrations with the main Russian panels.
Predictive dialling and telephony
Predictive and progressive dialling, recording of every call, a dedicated station with its own IP address.
You pay for meaningful answers
No packages, no limits. From 2 kopecks per answer, but never more than 10 ₽ for an entire interview with one respondent.
Respondent payouts
Rewards for successful interviews are paid out automatically — no manual bookkeeping.
Support and knowledge base
Training and consultations are free. The knowledge base is always open and support replies as quickly as it can.
The character of the platform
Technical, but not dull
SURVEYSTUDIO is built for research of any complexity: detailed questionnaire settings, control over fieldwork and data. At the same time we do not think a serious system has to feel unwelcoming.
Features in detail
From questionnaire to collected data
Questionnaire · NPS wave 2 · draft
Questionnaire builder
Build questionnaires of any complexity
Skips and display conditions are configured through a broad set of actions. If the logic you need is not among them, you can write it as a script.
Multilingual questionnaires
Every question type, piping and rotations
Display conditions and complex skips between blocks
Scripts for logic that buttons cannot express
Projects · Satisfaction 2026
Three collection modes, one and the same questionnaire.
Projects
Any number of projects on one questionnaire
CAWI, CAPI and CATI run on the same questionnaire. Collect some interviews online or by phone and the rest on tablets in the field: all it takes is several projects sharing one questionnaire.
The questionnaire is edited in one place, so versions do not diverge
Different data collection channels
Integration with any external online panel, or several at once
Quotas · distribution by gender × age
Counters and quotas
Quotas, counters and assignment distribution
Any number of counters and quotas with arbitrary conditions. A convenient editor with a tree view and distribution of the assignment across interviewers and subcontractors.
Tree-structured quotas with any nesting depth
Values can be changed on the fly, without stopping the project
Assignment distribution between interviewers and subcontractors
Mobile surveys
Interviews on any device
Surveys in SURVEYSTUDIO are fully adapted to any mobile device, and for fieldwork there is a separate offline app for Android and iOS (coming soon). The app supports everything the web version does and adds control tools: audio recording, coordinates, address and mock-location detection, barcode and QR scanning, and more.
Tablets and smartphones, the same questionnaire as on the web and in CATI
Offline mode with synchronisation once the network is back
Full or partial audio recording of the interview
GPS coordinates and the address where the interview took place
Client account · online panel
Online panels
Online panels connect straight to the project
Ready-made integrations with the main online panels in Russia. The ONIN panel is available inside SURVEYSTUDIO itself — the project is run from your own account, with no switching between services.
One project across any number of panels at once
Integrations with the main Russian online panels
Launching a project on the ONIN panel from your account
Sample settings, collection and export — in one window
Dialling · station SPB-01
Predictive dialling
Telephony and automated dialling
Integration with telephony: operators do not dial numbers by hand. Predictive and progressive dialling cut the waiting time between calls.
A dedicated station with its own IP address, any VoIP provider
Recording of every call, without limits
A SIP phone in the browser
Live monitoring of operators’ calls
Call recordings stored for a year — free and without volume limits
Pay per answer
You only pay for meaningful answers
There are no plans and no packages. You pay for saved answers — and never more than 10 ₽ for an entire interview with one respondent, even if it runs to 800 questions.
How the price of an answer is calculated
Short interview
up to 5 answered questions
9 kop.
Long interview
6 answered questions or more
19 kop.
Automatic answer
not shown to the respondent
2 kop.
Cap per interview
per respondent
10,00 ₽
Data processing, export to SPSS and Excel, audio recording, coordinates and attachments are not charged.
An example project calculation
500 full interviews× 20 questions× 0,19 ₽1 900 ₽
5 000 short interviews× 3 questions× 0,09 ₽1 350 ₽
Total for the project3 250 ₽
Not subject to VAT (cl. 26, para. 2, art. 149 of the Russian Tax Code).
5 500 interviews, including refusals and incomplete ones.
Collection and storage
From 2 to 19 kopecks per meaningful answer, no more than 10 ₽ per interview.
Predictive dialling
From 19 to 99 ₽ per day for one operator working in the system.
Questionnaire scripting
3 300 ₽ per hour of work, usually 2–4 hours per questionnaire. Training and consultations are free.
How it works
Telephony support
3 300 ₽ per hour of a specialist’s work on your equipment.
Who the platform is for
Roles and access rights are configured for every participant in a project.
CX and EX measurement, internal and external surveys, standardised tools and reporting.
Predictive dialling, operator monitoring, call recording and less load on supervisors.
Face-to-face interviews on tablets, offline mode, geolocation and data quality control.
Reviews from those who have worked with us for years
Agencies, call centres and corporate research departments.
“
Over the past five years SURVEYSTUDIO has made a great leap in what the platform can do. Support is quick and competent on any question, and development never stops — it is especially pleasing when updates echo our own requests.
VG
Valentin Gonchar
Head of the data processing group, NAFI
“
We have used SURVEYSTUDIO since 2013 for telephone and online surveys. Almost any logic can be configured and questionnaires can be linked to external panels. It is easy to learn — intuitive even without programming skills. The best Russian service of its kind.
SL
Sergey Lovygin
Marketing research, SKB Kontur
“
The SURVEYSTUDIO team leads the way in survey software development. With their support we have delivered complex technical tasks; their staff are always ready to help, whatever the hour. A reliable partner.
ST
Svetlana Tokareva
Head of call centre relations, Insight Comcon
“
Our company has been working with SURVEYSTUDIO for about a year now, and we value this service for its functionality and reliability. In that time we have successfully completed many projects, including telephone, mobile and web surveys, thanks to flexible settings that let us run studies of very different complexity.
One of the main advantages of the service is its flexibility. We can run varied surveys and keep close control of the process thanks to convenient settings for access, quotas and result display. That lets us stay in control of every aspect of a study and guarantee the accuracy of the data.
We would separately like to note the knowledge base and the support team. The knowledge base holds a great deal of useful information that lets us find answers to any question quickly, and the support team is always ready to help promptly with any difficulty that arises.
The professionalism of the SURVEYSTUDIO staff is one of the main pluses. We can always count on careful attention to the details of our projects and on the support of competent specialists at every stage of the partnership.
All in all, SURVEYSTUDIO is a reliable partner that helps us reach our goals in running surveys. Thanks to it we can be confident that every project will be completed successfully.
NO
Natalya Ospanova
Director, ALVIN MARKET; President, KAPIOR
Start working on the platform
Create an account with your e-mail — finish the registration in your client account and launch the first project.
Or write to us: ask@surveystudio.ru+7 (812) 389-42-42
We are in touch
Let us talk about your project
We will show the platform live, help you choose the collection mode and estimate the cost for your sample. We reply shortly.
A live tour of the builder, projects and predictive dialling
Help with scripting your questionnaire
A cost estimate for your interview volume